ARS’s personnel are exposed to a significant amount of proprietary information regarding client procedures, products, facilities and organization.
To Ensure that this information is kept confidential is a major concern of ARS, Measures to preserve confidentiality are implemented in informing personnel and in the administrative and procedural structures of the certification systems. The following measures are implemented:
Each employee need to sign a declaration of confidentiality of third party and company information; Subcontracted auditors are required to sign a Confidentiality Agreement that indicates that they will hold all client information in the strictest confidentiality; The members of the Committee for Safeguarding Impartiality signing a confidentiality agreement; Confidential treatment of client processes & procedures is explained to clients in opening and closing meetings; Special arrangements regarding confidentiality may be submitted by the client; Clients are informed that certification files held by ARS are subject to review by industry accreditation agencies and regulatory authorities.
ARS shall not provide access to records / documents / information of its clients to organisation except its accreditation boards or any other concerned government authorities.